Terms of service

Last Modified: 09/23/2025

PLEASE READ THE FOLLOWING TERMS OF USE (“TERMS”) CAREFULLY BEFORE USING THIS WEBSITE. PLEASE READ THESE TERMS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION THAT MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING A DISPUTE RESOLUTION AND BINDING ARBITRATION CLAUSE BETWEEN YOU AND BLUE CLOUD RESEARCH LLC AND WAIVING ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. THESE TERMS OF USE REPRESENT A BINDING AGREEMENT.

These Terms govern your access to and use of our website (www.bluecloudresearch.com) and dependent pages (the “Site”) as a user, including but not limited to your purchases of our products and services. By accessing and using our Site, you agree to these Terms. We may update the Terms at any time by posting an amended version on this Site including the effective date of the updated version. By accessing the Site after we make such changes, you will be deemed to have agreed to such changes. Please check the Terms regularly, and before you submit personal information via the Site or otherwise use the Site. If you do not agree to these Terms, INCLUDING THE PROVISION FOR BINDING ARBITRATION SET FORTH BELOW, please do not use this Site.

Company Information and Contact

  • Company: Blue Cloud Research LLC

  • Address: 246 Clearwater Harbour, Sanford, NC 27332

  • Support Email: support@bluecloudresearch.com

 

 

Intellectual Property

The entire content included in this Site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Blue Cloud Research LLC, its successors and assigns (“Blue Cloud Research”). The collective work includes works that are licensed to Blue Cloud Research. Blue Cloud Research owns all right, title and interest, including patent, copyright, trade secret, trademark, service marks, trade names and other proprietary registered and unregistered rights, in and to the Site and its software, applications, systems, functionality, appearance, text, video, audio, graphics, photographs and content used by Blue Cloud Research on the Site. All rights in the Site, including but not limited to, rights in intellectual property therein, confidential and trade secret material, source code, object code, trademarks, service marks, patents, copyrights and logos, and technologies, formulas, databases, data analytics, algorithms, designs, content, graphics, video, audio, benchmarks or processes developed or provided by Blue Cloud Research shall be and will remain the sole and exclusive property of Blue Cloud Research.

 

 

Prohibited Uses

User is granted only a limited, revocable, non-exclusive, non-transferable license for personal access and use of the Site. User is not permitted to make any commercial use of the Site. User will not and will not permit, assist, facilitate or encourage others to: (a) modify, publish, translate, reverse engineer, reverse compile, disassemble, translate, or create derivative or collective works from the Site or any portion thereof; (b) copy, reproduce, transmit, scrape or distribute the Site, including through the use of a robot, spider or other automatic means; (c) license, sell, resell, lease or otherwise distribute or grant access to third parties to the Site; (d) create malicious software products, tools, designs, instructions or technologies that negatively impact the Site’s performance, functionality, or interoperability with other applications; (e) circumvent any technological measure that controls access to the Site or any part thereof; (f) remove or obfuscate any proprietary notices or labels on the Site; or (g) use the Site for any unlawful or improper purpose, including but not limited to solicit others to perform unlawful acts or to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability or any other protected basis.

 

 

Limited Personal Copies

Permission is granted to electronically copy and print limited hard copy portions of this Site for the sole purpose of placing an order with Blue Cloud Research or purchasing Blue Cloud Research products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print limited portions of the material from the different areas of the Site solely for your own personal non-commercial use, or to place an order with Blue Cloud Research or to purchase Blue Cloud Research products or services. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this Site is strictly prohibited, unless expressly authorized by Blue Cloud Research in writing. You further agree not to change or delete any proprietary notices from materials downloaded from the Site.

 

 

Eligibility; Health & FDA Disclaimers; U.S.-Only

Eligibility (18+). The Site is intended for use by individuals 18 years of age or older. By using the Site, creating an account, or purchasing, you represent that you are at least 18.

Health/FDA Disclaimer for Supplements. Blue Cloud Research sells dietary supplements intended for adult use. Statements on the Site have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease. Consult your physician before using any supplement, particularly if pregnant or nursing, taking medications, or having a medical condition. Information on the Site is provided for general informational purposes and is not medical advice.

U.S.-Only Sales. Orders are accepted and fulfilled within the United States only. We do not sell/ship internationally.

 

 

Warranty Disclaimer

THIS SITE AND THE MATERIALS, SERVICES AND PRODUCTS ON THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, BLUE CLOUD RESEARCH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. BLUE CLOUD RESEARCH DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BLUE CLOUD RESEARCH DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS AND INFORMATION PROVIDED IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. SOME STATES DO NOT PERMIT LIMITATIONS OR EXCLUSIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

 

 

Limitation of Liability

BLUE CLOUD RESEARCH AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS, LICENSORS, SUCCESSORS AND ASSIGNS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR LOSS THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, INCLUDING, BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE EVEN IF BLUE CLOUD RESEARCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

 

 

Indemnification

You agree to indemnify, defend, and hold harmless Blue Cloud Research, its officers, directors, members, employees, agents, licensors, contractors, service providers, suppliers, successors and assigns from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.

 

 

Typographical Errors

In the event that a Blue Cloud Research product is mistakenly listed at an incorrect price, Blue Cloud Research reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Blue Cloud Research reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment method charged. If your card/account has already been charged for the purchase and your order is cancelled, Blue Cloud Research shall issue a credit in the amount of the incorrect price.

 

 

Term; Termination

These Terms are applicable to you upon your accessing the Site and/or completing the registration or shopping process. These Terms, or any part of them, may be terminated by Blue Cloud Research without notice at any time, for any reason. The provisions relating to Intellectual Property, Prohibited Uses, Warranty Disclaimer, Limitation of Liability, Indemnification, Binding Arbitration, Participation Disclaimer and Social Media and Other Postings, and Choice of Law and Forum, shall survive any termination. Any other provision herein that by its nature is intended to survive shall also survive termination.

 

 

Copyright Complaints / DMCA

Blue Cloud Research does not knowingly violate or permit others to violate the copyrights of others. We will promptly investigate any claim of infringement, and remove or disable access to material that we know is infringing or if we become aware of circumstances from which infringing activity is apparent. If you believe that your work has been reproduced or used in a way that constitutes copyright infringement, please provide Blue Cloud Research with the following information under the Online Copyright Infringement Liability Limitation Act of the DMCA, 17 U.S.C. §512 (“DMCA”): (i) identification of the copyrighted work that you believe to be infringed; (ii) identification of the material that you believe to be infringing and its location (URL or other information sufficient to locate the material); (iii) your name, address, telephone number and (if available) e-mail address; (iv) a statement that you have a good-faith belief that the complained-of use of the materials is not authorized by the copyright owner, its agent, or the law; (v) a statement that the information you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf; and (vi) a signature or the electronic equivalent from the copyright holder or authorized representative.
 Notices of claimed infringement: support@bluecloudresearch.com
 Mail: DMCA Agent, Blue Cloud Research LLC, 246 Clearwater Harbour, Sanford, NC 27332.
 In accordance with the DMCA, it is our policy to terminate use of our Site by repeat infringers in appropriate circumstances following an investigation.

 

 

Notice

Blue Cloud Research may deliver other notices to you by means of e-mail, a general notice on the Site, or by other reliable method to the address you have provided to Blue Cloud Research.

 

 

DISPUTE RESOLUTION AND BINDING AGREEMENT TO ARBITRATE

PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING BUT NOT LIMITED TO YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and BLUE CLOUD RESEARCH are agreeing to give up any rights to litigate claims in a court or before a jury, or to participate in a class action or representative action with respect to a claim. Other rights that you would have if you went to court may also be unavailable or may be limited in arbitration. YOU AND BLUE CLOUD RESEARCH AGREE TO WAIVE A JURY TRIAL. Any claim, dispute or controversy (whether in contract, tort or otherwise, whether pre-existing, present or future, and including statutory, consumer protection, common law, intentional tort, injunctive and equitable claims) between you and Blue Cloud Research, its members, managers, agents, employees, successors, assigns, affiliates, direct and indirect subsidiaries, and any third party providing any products or services to you in connection with your purchase or arising from or relating in any way to your purchase of our product or services, your use of the Site OR SERVICES, these Terms, its interpretation or the breach, termination or validity thereof, the relationships that result from these Terms (including relationships with third parties who are not signatories to these Terms), Blue Cloud Research’s advertising, PRIVACY OR CYBERSECURITY PRACTICES or any related purchase (COLLECTIVELY, “DISPUTE”) shall be resolved exclusively and finally by binding arbitration. DISPUTES SHALL NOT INCLUDE DISPUTES, CLAIMS, OR CONTROVERSIES CONCERNING PATENTS, TRADEMARKS, COPYRIGHTS, TRADE SECRETS OR OTHER INTELLECTUAL PROPERTY RIGHTS.

Other than issues related to the Class Action Waiver (as defined below), the arbitrator shall have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision including but not limited to any unconscionability challenge or any other challenge that the arbitration provision or these Terms is void, voidable or otherwise invalid. The arbitrator will have the authority to grant any remedy or relief that would otherwise be available in court. The arbitration shall be administered by the American Arbitration Association (AAA) pursuant to the AAA Consumer Arbitration Rules. The arbitration shall be heard by one arbitrator selected in accordance with the AAA Consumer Arbitration Rules. Arbitration proceedings shall be governed by this provision and the applicable AAA procedures for consumer-related disputes, in effect at the time the claim is filed. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Consumer claimants (individuals whose transaction is intended for personal, family or household use) may elect to pursue their claims in small-claims court rather than arbitration. The small-claims court proceeding will be limited solely to the customer’s individual dispute or controversy. YOU AGREE TO ARBITRATION ON AN INDIVIDUAL BASIS AND TO ADDITIONAL PROCEDURES TO GOVERN TWENTY-FIVE (25) OR MORE SIMILAR OR COORDINATED CLAIMS AS SET FORTH BELOW.

Mandatory Pre-Arbitration Procedure. Before initiating any arbitration, you and Blue Cloud Research must give the other party notice of the Dispute by providing written “Notice of Dispute” that is personally signed by you (if you are initiating the Dispute) or a representative of Blue Cloud Research (if Blue Cloud Research is initiating the Dispute). The Notice of Dispute must contain the following information (a) name and contact information (mailing address, email address, and telephone number); (b) detailed factual description of the nature of the Dispute; and (c) the resolution and relief sought. You must email your Notice of Dispute to support@bluecloudresearch.com or write to us at Blue Cloud Research LLC, 246 Clearwater Harbour, Sanford, NC 27332 USA. We will send any Notice of Dispute to the most recent email address we have on file for you. You and Blue Cloud Research will agree to attempt to resolve the Dispute through informal, good-faith negotiations for a 60-day period after the date that a Notice of Dispute is received (or such longer period as is mutually agreed). Either party may request a personal telephone or video conference as part of the informal negotiations and each side agrees to attend if requested. Compliance with this Pre-Arbitration Procedure is a condition precedent to initiating an arbitration with the AAA. The parties agree that any applicable statutory limitations period and any arbitration filing fee deadlines shall be tolled while the parties participate in the Mandatory Pre-Arbitration Procedure.

To initiate an arbitration, the party seeking arbitration must write a demand for arbitration as specified in the AAA Rules. For any arbitration you initiate, you will pay the consumer filing fee under the AAA Consumer Rules, and Blue Cloud Research will pay the remaining AAA fees and costs. For any arbitration initiated by Blue Cloud Research, Blue Cloud Research will pay all AAA fees and costs.

CLASS ACTION WAIVER. IN ANY DISPUTE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER YOU NOR BLUE CLOUD RESEARCH SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS/USERS, OR ARBITRATE OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS OR COLLECTIVE REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY AND AN ARBITRATOR WILL NOT HAVE ANY AUTHORITY TO HEAR OR ARBITRATE ANY SUCH CLASS, COLLECTIVE, OR OTHER REPRESENTATIVE ACTION. Notwithstanding any other clause in this Arbitration Agreement or the AAA Consumer Rules, any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. In any case in which (i) the dispute is filed as a class, collective, or other representative action; and (ii) there is a final judicial determination that all or part of the Class Action Waiver is unenforceable, the class, collective, or other representative action to that extent must be litigated in a civil court of competent jurisdiction, but the portion of the Class Action Waiver that is enforceable shall be enforced in arbitration.

The AAA Supplementary Rules for Consumer Multiple Case Filings and AAA Multiple Consumer Case Filing Fee Schedule shall apply when twenty-five (25) or more similar claims are asserted against Blue Cloud Research by the same or coordinated counsel or are otherwise coordinated (and your claim is one of them). In addition to those rules/fees, you and Blue Cloud Research agree to a coordinated bellwether process substantially similar to that described in the Ancient Nutrition template: each side selects ten (10) cases to proceed first; remaining cases are deemed filed for limitations purposes but no AAA fees are assessed until selected for individual arbitration; the process repeats in waves until resolved. Limitations periods and filing-fee deadlines are tolled during the bellwether process.

If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed and the remaining arbitration terms shall be enforced (but in no case shall there be class arbitration). The arbitrator shall be empowered to grant whatever relief would be available in court under law or in equity. This transaction shall be governed by the Federal Arbitration Act, 9 U.S.C. §1 et seq. (FAA). Any award of the arbitrator(s) shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. If you or Blue Cloud Research prevail on any claim that affords prevailing-party statutory attorneys’ fees, the arbitrator may award reasonable fees under applicable law. Information on AAA and its applicable rules: American Arbitration Association: (800) 778-7879, www.adr.org.

(i) IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION EACH OF YOU AND BLUE CLOUD RESEARCH WAIVE ANY RIGHT TO A JURY TRIAL.

Each of you and Blue Cloud Research agree that either party may bring suit in court to enjoin infringement or misuse of intellectual property rights.

Right to Opt Out of Arbitration. You can decline this agreement to arbitrate by emailing support@bluecloudresearch.com or writing to us at Blue Cloud Research LLC, 246 Clearwater Harbour, Sanford, NC 27332 USA and providing your name, address, telephone number, date of first access to the Site, date of purchase (if any), IP address and a statement that you wish to opt out of this arbitration agreement. The opt-out notice must be emailed or mailed no later than 30 days after you first accept this agreement to arbitrate by using this Site. If you send the opt-out notice, and/or in any circumstances where this arbitration agreement permits either party to litigate any dispute in court, then the foregoing arbitration agreement will not apply to either party, and both you and Blue Cloud Research agree that any judicial proceeding (other than small claims actions) will be brought in the state or federal courts located in Lee County, North Carolina (or the federal district in which Lee County falls).

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CAUSE OF ACTION OR CLAIM YOU OR BLUE CLOUD RESEARCH MAY HAVE WITH RESPECT TO THE TERMS, PRODUCTS, SERVICES OR SITE (INCLUDING BUT NOT LIMITED TO THE PURCHASE OF BLUE CLOUD RESEARCH PRODUCTS) MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION ARISES. OTHERWISE, THE CLAIM IS PERMANENTLY BARRED.

This arbitration agreement will survive the termination of your relationship with Blue Cloud Research.

 

 

Choice of Law and Venue

Your use of this Site shall be governed in all respects by the laws of the State of North Carolina, U.S.A., without regard to choice-of-law provisions, and not by the 1980 U.N. Convention on Contracts for the International Sale of Goods. For any action where the Arbitration Agreement permits the parties to litigate in court, you agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this Site (including but not limited to the purchase of Blue Cloud Research products) shall be in the state or federal courts located in Lee County, North Carolina. Blue Cloud Research’s failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Blue Cloud Research may assign its rights and duties under this Agreement to any party at any time without notice to you.

 

 

Use of Site

Harassment in any manner or form on the Site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Blue Cloud Research or other licensed employee, host, or representative, as well as other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.

 

 

Participation Disclaimer / Social Media and Other Postings

Blue Cloud Research does not and cannot review all communications and materials posted to or created by users accessing the Site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the Site, Blue Cloud Research is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the Site. However, Blue Cloud Research reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another or (d) offensive or otherwise unacceptable to Blue Cloud Research in its sole discretion.

We do not claim ownership of user-generated content. User-generated materials, such as communications, posts, comments, feedback, suggestions, ideas, audio, video, photographs, data or other content that you submit on or through the Site (collectively “User Content”) shall be deemed non-confidential and non-proprietary. By submitting User Content, you grant to Blue Cloud Research a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable license to copy, publish, translate, modify, create derivative works from, distribute, reproduce, sell, display, transmit, publish, host, and otherwise use User Content, as well as your name, persona and likeness (and the likeness of any other person appearing therein) for any commercial or noncommercial purpose, including for any marketing purposes without further notice to you. Blue Cloud Research retains the right, in its sole discretion and without prior notice, to remove, revise or refuse to post any User Content for any reason or no reason.

By submitting or posting User Content on the Site, you represent and warrant that: (i) you have all rights in and to the User Content, and the right to grant all of the rights and licenses provided for herein; (ii) you are 18 years of age or older; and (iii) the User Content does not contain any unlawful, stolen or defamatory content and does not violate any individuals’ privacy rights. You are solely and exclusively responsible for the User Content and you hereby agree to indemnify and hold Blue Cloud Research and its owners, employees, agents, affiliates, suppliers, licensors, contractors, service providers, assigns and successors harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with your posting of User Content.

 

 

Third-Party Links

In an attempt to provide increased value to our visitors, Blue Cloud Research may link to websites operated by third parties. However, even if the third party is affiliated with Blue Cloud Research, Blue Cloud Research has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Blue Cloud Research. These linked sites are only for your convenience and therefore you access them at your own risk. Blue Cloud Research takes no responsibility for the content and practices of third-party websites.

 

 

Privacy Policy

Company’s Privacy Policy found [here] is expressly incorporated into these Terms by this reference. (Update this link when your Privacy Policy is published.)

 

 

ACKNOWLEDGEMENT

YOU AGREE THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT. BY USING THE SERVICE, PURCHASING OUR PRODUCTS OR SERVICES, CREATING AN ACCOUNT OR OTHERWISE ACCESSING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.

 

 

TERMS & CONDITIONS OF PURCHASE

PLEASE READ THESE ONLINE STORE TERMS AND CONDITIONS VERY CAREFULLY. THIS IS A LEGAL AGREEMENT (“AGREEMENT”) BETWEEN YOU AND BLUE CLOUD RESEARCH LLC (“COMPANY”). BY COMPLETING YOUR ORDER OF ANY PRODUCT OFFERED FOR SALE ON www.bluecloudresearch.com (COLLECTIVELY, THE “PRODUCTS”), YOU ARE AGREEING TO BE BOUND BY, AND ARE BECOMING A PARTY TO, THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, ABANDON YOUR PURCHASE OF PRODUCTS.

TERMS OF USE. The Terms of Use and Privacy Policy for our website located at URL https://bluecloudresearch.com (“Home Page”) and all subsidiary pages (collectively “Site”) are expressly incorporated into this Agreement by this reference, INCLUDING BUT NOT LIMITED TO THE DISPUTE RESOLUTION AND BINDING ARBITRATION PROVISIONS.

ONLINE STORE. This Agreement covers the terms of our sale and your purchase of Products through our online shop located at https://bluecloudresearch.com (“Online Shop” and with the Home Page and the Site, the “Website”).

CREDENTIALS. You are solely responsible for the supervision, management, and control of your login credentials. COMPANY DOES NOT PROTECT YOU FROM UNAUTHORIZED USE OF YOUR CREDENTIALS. Any person using your login credentials is conclusively deemed to have actual authority to engage in transactions in the Online Shop, and, accordingly, all sales of Products made by a person using your credential are hereby authorized by you. You shall immediately notify Company if you become aware of any unauthorized use of your credentials and we will thereafter suspend your account as soon as practicable.

PURCHASES. You are responsible for all Product purchases and amounts due under your login credentials. You are responsible for paying in full the purchase price for Products, the shipping and handling charges and any taxes due as more fully set forth in your Online Shop order.

PAYMENT METHODS; SUBSCRIPTIONS & RECURRING BILLING.
 We accept credit cards, PayPal, Affirm, AfterPay, and ReCharge (for subscription management). By placing an order, you authorize us (and our payment processors) to charge your selected payment method. For subscription purchases, you authorize recurring charges at the interval you select (e.g., every 30/60/90 days) until you cancel. Prices, discounts, and delivery intervals are displayed at checkout and may change per our posted terms and with prior notice where required by law. You may cancel or modify your subscription at any time via your account portal or by contacting support@bluecloudresearch.com; changes may not apply to orders already in processing. Promotional discounts may apply only to initial subscription orders unless expressly stated otherwise. By enrolling, you acknowledge continuous service and recurring charges until you cancel.

  • Failed Payments. If a recurring charge fails, we may retry the charge, notify you to update your payment method, suspend shipments, or cancel your subscription.

  • Updates. You agree to keep your billing, shipping, and contact information current.

  • Affirm/AfterPay. If you select Affirm or AfterPay, your financing/instalment terms are between you and that provider and subject to their separate terms and disclosures.

SHIPPING INSTRUCTIONS. We will ship Products to the U.S. shipping address you enter in our Online Shop order form using the shipping method you select. We currently ship within the United States only.

PACKING AND HANDLING. All Products ordered by you shall be packed in accordance with our standard practices. We generally cannot accommodate special packing requests.

RISK OF LOSS. All Products are shipped EXW (Incoterms) and you shall bear the risk of loss upon our delivery of the Products to the common carrier at our shipping location. Any claims for loss, shortage or damage to the Products arising following our delivery to the common carrier should be submitted to the common carrier.

TAX. You shall be responsible for all sales, use and other taxes and all applicable duties, levies and similar charges imposed by any federal, state or local government entity with respect to your purchases of Products and authorize us to charge such amounts in addition to the product price.

REWARDS PROGRAMS, SUBSCRIPTIONS, AND PROMOTIONS. To the extent you participate in any promotional programs offered by the Company (e.g., rewards, subscribe-and-save, promotional codes), the applicable terms and conditions of such program shall continue in full force and effect and are incorporated herein by reference. Blue Cloud Research has the right to cancel any orders due to unauthorized use of our website or violation of our Terms of Use.

REFUNDS/RETURNS POLICY; SHIPPING POLICY. Your purchases are subject to our posted Refunds/Returns Policy and Shipping Policy, each of which is incorporated herein by reference once published. (Place links here once available.)

PROMOTIONAL GUARANTEES AND REFUNDS. If any Product is sold with an express, time-limited guarantee stated on the Website (e.g., “60-Day Money-Back”), such guarantee applies only to eligible Products purchased on the Online Shop, subject to the specific terms stated at the time of offer. Refunds, if any, will be made to the original payment method; shipping/handling are typically non-refundable. Rewards items may not be returned for refund.

PRODUCT WARRANTY (Limited). Company represents and warrants that Products shall conform to their applicable label and be fit for human consumption for the applicable shelf life (the “Warranty Period”). COMPANY DISCLAIMS ALL OTHER WARRANTIES REGARDING THE PRODUCTS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

LIMITED LIABILITY. As your exclusive remedy and Company’s sole liability for breach of the Limited Warranty during the Warranty Period, Company will replace or refund the purchase price of the affected Product. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES) ARISING OUT OF OR IN CONNECTION WITH ANY BREACH OF THE LIMITED WARRANTY.

SEVERABILITY; WAIVER. If any term of this Agreement is found unenforceable, the remaining terms remain in full force. No waiver is effective unless in writing and signed by an authorized representative, and no waiver of a breach constitutes a waiver of any other breach.

GENERAL. REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE ONLINE SHOP, OR TO THIS AGREEMENT OR TO THE PRODUCTS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED. A printed version of this Agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings to the same extent as other business documents. You may not assign this Agreement without Company’s prior written consent; Company may assign or transfer this Agreement without restriction. Section titles are for convenience only. Notices to you may be by email or regular mail. Company may also provide notices by displaying notices/links generally on the Website. This Agreement, including the Terms of Use, constitutes the entire agreement between you and Company regarding the subject matter hereof.

MODIFICATIONS. Company may, in its sole discretion and without prior notice, (a) revise this Agreement; (b) revise the labeling or modify the ingredients or formula of any Products; and (c) discontinue the Website or any Products at any time. Company shall post any revision to this Agreement to the Website, effective upon posting. By continuing to use or access the Website following notice of any revision, you agree to abide by any such revision.

ACKNOWLEDGEMENT. BY COMPLETING YOUR PURCHASE IN OUR ONLINE SHOP, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ENTER INTO AND BE BOUND BY IT.